Rosli, Anita, and Ting Ing Siong. “Determinants of Customers’ Satisfaction Towards Services Provided by Agencies in Urban Transformation Centre (UTC)”. International Journal of Economics, Business and Management Studies 5, no. 1 (August 2, 2018): 9–15. Accessed December 26, 2024. http://onlinesciencepublishing.com/index.php/ijebms/article/view/216.